Refund policy

Return & Refund Policy

Thank you for shopping with us. Customer satisfaction is important to us, and we want to ensure you have a positive shopping experience. Please review our Return & Refund Policy below.

Refund Eligibility

We offer refunds in the following situations:

  • The item received is damaged upon arrival
  • The incorrect item was received

To qualify for a refund:

  • The issue must be reported within a reasonable timeframe after delivery
  • Clear photos of the damaged or incorrect item may be required for verification

Once your request has been reviewed and approved, your refund will be processed back to your original payment method. Please allow several business days for the refund to appear depending on your bank or payment provider.

Returns

If you would like to request a return, please contact us directly for assistance and return instructions.

Non-Refundable Situations

Refunds or returns may not be accepted for:

  • Items damaged after use
  • Normal wear and tear
  • Issues reported long after delivery
  • Incorrect shipping information provided by the customer

Contact Us

For all return or refund requests, please contact our support team and include:

  • Your order number
  • A description of the issue
  • Photos if the item arrived damaged or incorrect

We are committed to resolving any issues as quickly as possible.